MICROSOFT

★★★★★

(2,095 ratings) 50,000+ Student

MICROSOFT OFFICE 365 EXCHANGE ONLINE ADMINISTRATION

The Microsoft Office 365 Exchange Online Administration course is designed for IT professionals who want to manage and secure enterprise email environments using Microsoft Exchange Online. The training covers mailbox administration, mail flow management, email security, compliance, migration strategies, hybrid Exchange deployments, and PowerShell automation. Through hands-on labs, projects, and real-world scenarios, learners gain practical experience in managing modern cloud-based messaging systems. As secure and reliable email communication is essential for every organization, this course is ideal for Microsoft 365 administrators, system administrators, IT support engineers, cloud administrators, messaging specialists, and infrastructure professionals looking to build expertise in Exchange Online administration.

Radical Technologies

50,000+ English 40 hours Weekdays / Weekends Classroom / Online / Corporate

Online / Classroom

IT Training Programme

Duration 40 hours

Batch Type Weekdays / Weekends

Mode of Training Classroom / Online / Corporate

Locations Pune, Bangalore, Kochi

Language English

Certification Globally Recognized

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100% placement assistance

What you'll learn

Understand core concepts and architecture from the ground up

Get hands-on with the tools used by working professionals

Build real-world projects you can add to your portfolio

Learn industry best practices and coding standards

Practice with real datasets and real-world scenarios

Prepare for certification and technical interviews

Work on collaborative, team-based exercises

Apply performance tuning and optimization techniques

Understand how the technology fits into a larger ecosystem

Complete assignments reviewed by mentors

Programme Overview

21 sections covering the complete curriculum — a single, progressive learning arc.

40 hours

Training Duration

Core Modules

246

Total Lessons

4.4★

Average Rating

50K+

Students Trained

Foundations & Core Concepts

Get hands-on with the fundamentals and architecture — the building blocks for everything that follows.

Fundamentals Architecture Setup

Hands-On Practical Training

Work through real exercises and assignments designed to mirror what you will do on the job.

Practicals Assignments Labs

Real-World Projects

Apply what you have learned to end-to-end projects that go straight into your portfolio.

Projects Portfolio Case Studies

Advanced Techniques

Go beyond the basics with advanced concepts, integrations and production-grade practices.

Advanced Integration Best Practices

Ecosystem Integration

Understand how this technology connects with the broader tools and platforms used in the industry.

Ecosystem Tools Platforms

Performance & Interview Prep

Master optimization techniques and prepare for the technical interview questions employers actually ask.

Optimization Interview Prep Certification

Who is this programme for?

Whether you're already writing code, working with data, or supporting applications today — this programme is built to take you into a MICROSOFT role.

Software Developers

Engineers who want to add this skill set to their toolkit

Analysts & Consultants

Professionals moving into a more technical, hands-on role

IT Professionals

System admins and support engineers upskilling into a new domain

Fresh Graduates

CS/IT graduates aiming for a job-ready technical role

Course Curriculum

21 sections • 246 lessons • 40 hours

Jump to Section

Total Duration

40 hours

100% Practical · Unlimited Doubt Sessions

01 Microsoft Office 365 Exchange Online Administration Training Program

Exchange Online Administration, Security, Migration &

Hybrid Deployment

With Projects, Assignments, Labs & Real-Time Job-Oriented Scenarios

Duration: 32 to 40 Hours

02 Target Audience

• Windows Administrators

• Microsoft 365 Administrators

• System Administrators

• IT Support Engineers

• Cloud Administrators

• Messaging Administrators

• Infrastructure Engineers

03 🎯 Course Objectives

By the end of this training, participants will be able to:

✅ Administer Exchange Online Environment

✅ Manage Mailboxes and Mail Flow

✅ Configure Email Security and Compliance

✅ Implement Hybrid Exchange Deployments

✅ Perform Exchange Migrations

✅ Configure Anti-Spam & Anti-Phishing Policies

✅ Troubleshoot Mail Delivery Issues

✅ Automate Administration using PowerShell

04 Module 1: Introduction to Microsoft 365 & Exchange Online

Topics

Microsoft 365 Overview

• Microsoft 365 Architecture

• Exchange Online Overview

• Licensing Requirements

• Exchange Online Plans

Exchange Architecture

• Mailbox Servers

• Transport Services

• Exchange Online Components

Exchange Admin Center (EAC)

Lab

Navigate Exchange Online Admin Center

Assignment

›Create Exchange Online Architecture Diagram

05 Module 2: Exchange Online Administration Fundamentals

Topics

Exchange Admin Center

Mailbox Types

• User Mailboxes

• Shared Mailboxes

• Resource Mailboxes

• Room Mailboxes

• Equipment Mailboxes

Mail Contacts

Mail Users

Distribution Groups

Microsoft 365 Groups

Dynamic Distribution Groups

Lab

Create and Manage Mailboxes

Assignment

›Design Mailbox Strategy for 500 Users

06 Module 3: User & Recipient Management

Topics

User Provisioning

License Assignment

Mailbox Permissions

• Full Access

• Send As

• Send on Behalf

Delegation

Address Book Policies

Offline Address Book

Lab

Configure Mailbox Delegation

Assignment

›Implement Department-Based Mailboxes

Job Scenario

›Provision 100 new employee mailboxes.
›

07 Module 4: Mail Flow Management

Topics

Mail Flow Concepts

Accepted Domains

Connectors

Mail Routing

SMTP Configuration

Transport Rules

Message Tracking

Mail Tips

Lab

Configure Mail Flow Rules

Assignment

›Implement Email Routing Architecture

Job Scenario

›Configure secure mail flow between business partners.

08 Module 5: Exchange Online Protection (EOP)

Topics

Email Security Fundamentals

Anti-Spam Policies

Anti-Malware Policies

Anti-Phishing Policies

Safe Attachments

Safe Links

Quarantine Management

Threat Policies

Lab

Configure Email Security Policies

Assignment

›Secure Corporate Email Environment

Job Scenario

›Prevent phishing attacks across organization.

09 Module 6: Exchange Online PowerShell Administration

Topics

Exchange Online PowerShell

Remote PowerShell

Exchange Management Module

Bulk User Management

Bulk Mailbox Creation

Reporting Automation

Automation Scripts

Lab

Create PowerShell Administration Scripts

Assignment

›Automate Mailbox Provisioning

Job Scenario

›Manage 5000 mailboxes using PowerShell.

10 Module 7: Hybrid Exchange Deployment

Topics

Hybrid Exchange Concepts

Hybrid Architecture

Exchange Hybrid Wizard

Azure AD Connect

Hybrid Mail Flow

Hybrid Free/Busy Sharing

Hybrid Migration

Lab

Configure Hybrid Exchange Environment

Assignment

Prepare Hybrid Deployment Design

Job Scenario

›Integrate Exchange Server with Exchange Online.

11 Module 8: Exchange Migration

Topics

Migration Planning

Cutover Migration

Staged Migration

Hybrid Migration

IMAP Migration

PST Migration

Migration Validation

Lab

Perform Mailbox Migration

Assignment

›Prepare Migration Plan for Enterprise

Job Scenario

›Migrate 3000 users to Exchange Online.

12 Module 9: Compliance & Governance

Topics

Retention Policies

Retention Tags

Litigation Hold

In-Place Hold

eDiscovery

Compliance Search

Auditing

Mailbox Auditing

Lab

Implement Compliance Policies

Assignment

›Configure Regulatory Compliance Controls

Job Scenario

›Prepare organization for compliance audit.

13 Module 10: Backup & Recovery

Topics

Recovery Concepts

Deleted Item Recovery

Mailbox Restore

Retention Policies

Disaster Recovery Concepts1

Third-Party Backup Solutions

Lab

Recover Deleted Mailboxes

Assignment

›Prepare Recovery Procedures

Job Scenario

›Recover accidentally deleted executive mailbox.
›

14 Module 11: Monitoring & Troubleshooting

Topics

Exchange Monitoring

Service Health

Dashboard

Message Trace

Mail Flow Troubleshooting

Outlook Connectivity

Issues

Autodiscover

SMTP Troubleshooting

DNS Troubleshooting

Lab

Troubleshoot Mail Delivery Issues

Assignment

›Resolve Real-World Exchange Problems
›

Job Scenario

›Investigate email delivery failures.

15 Module 12: Exchange Security & Best Practices

Topics

Multi-Factor Authentication

Conditional Access

Secure Email Practices

DKIM

SPF

DMARC

Email Encryption

Information Protection

Lab

Implement Email Security Framework

Assignment

›Configure SPF, DKIM and DMARC

Job Scenario

›Protect domain from email spoofing.

16 🚀 Industry Projects

Project 1: Exchange Online Deployment

Deliverables

• Microsoft 365 Tenant

• User Mailboxes

• Distribution Groups

• Security Policies

Project 2: Enterprise Mail Migration

Deliverables

• Migration Planning

• Mailbox Migration

• Validation

• User Cutover

Project 3: Secure Messaging Infrastructure

Deliverables

• Anti-Spam

• Anti-Phishing

• SPF

• DKIM

• DMARC

Project 4: Hybrid Exchange Environment

Deliverables

• Azure AD Connect

• Hybrid Mail Flow

• Exchange Integration

Project 5: Compliance & Retention Framework

Deliverables

• Retention Policies

• Litigation Hold

• eDiscovery Configuration

17 📝 Practical Assignments

Assignment 1

›Create Exchange Online Tenant

Assignment 2

›Configure User Mailboxes

Assignment 3

›Create Distribution Lists

Assignment 4

›Implement Mailbox Permissions

Assignment 5

›Configure Mail Flow Rules

Assignment 6

›Enable Anti-Spam Policies

Assignment 7

›Perform Bulk Mailbox Creation

Assignment 8

›Configure Hybrid Exchange

Assignment 9

›Execute Mailbox Migration

Assignment 10

›Implement Compliance Policies

Assignment 11

›Recover Deleted Mailboxes

Assignment 12

›Configure SPF, DKIM & DMARC

18 💼 20 Real-Time Job-Oriented Scenarios

Scenario 1

›Create mailboxes for 500 newly hired employees.

Scenario 2

›Configure shared mailboxes for HR and Finance departments.

Scenario 3

›Implement secure email communication for executives.

Scenario 4

›Migrate users from Exchange Server 2016 to Exchange Online.

Scenario 5

›Configure Hybrid Exchange environment.

Scenario 6

›Investigate delayed email delivery.

Scenario 7

›Troubleshoot Outlook connectivity issues

Scenario 8

›Recover accidentally deleted mailbox.

Scenario 9

›Configure retention policies for legal requirements.

Scenario 10

›Implement anti-phishing protection.

Scenario 11

›Set up email encryption for confidential communication.

Scenario 12

›Configure external mail connectors.

Scenario 13

›Perform bulk mailbox provisioning.

Scenario 14

›Enable mailbox auditing for compliance.

Scenario 15

›Implement SPF, DKIM, and DMARC.

Scenario 16

›Troubleshoot mail flow failures.

Scenario 17

›Generate executive email usage reports.

Scenario 18

›Perform Microsoft 365 tenant-to-tenant migration.

Scenario 19

›Manage room and resource mailboxes.

Scenario 20

›Prepare Exchange Online environment for security audit.

19 🛠 PowerShell Labs Included

Exchange Online PowerShell Commands

• Connect-ExchangeOnline

• Get-Mailbox

• Set-Mailbox

• New-Mailbox

• Remove-Mailbox

• Get-MessageTrace

• New-TransportRule

• Set-HostedContentFilterPolicy

Automation Tasks

• Bulk User Creation

• Bulk Licensing

• Bulk Mailbox Reporting

• Mailbox Permission Auditing

20 🎯 Career Opportunities

• Exchange Online Administrator

• Microsoft 365 Administrator

• Messaging Administrator

• Cloud Administrator

• System Administrator

• Microsoft Support Engineer

• Infrastructure Engineer

• Microsoft 365 Consultant

• Exchange Migration Engineer

• Unified Communications Administrator

21 🎓 Certification Alignment

Microsoft Certifications

• MS-102

• MD-102

• SC-300

• SC-200

Tools & Technologies

Every tool listed here is installed, configured and used in a hands-on lab session.

Core Tools

Hands-On Labs

Practical Environment

Industry-Standard Tools

Real-World Setup

Guided Exercises

Skill Building

Sample Datasets

Practice Material

Practice & Projects

Mini Projects

Applied Practice

Assignments

Mentor Reviewed

Doubt Sessions

Live Support

Career Readiness

Resume Building

Career Support

Mock Interviews

Interview Prep

Certification Prep

Global Recognition

Deployment & Delivery

Production Practices

Real-World Ready

Best Practices

Industry Standards

246+

Hands-On Lessons

Core Modules

40 hours

Training Duration

100%

Practical Training

You don't just learn MICROSOFT OFFICE 365 EXCHANGE ONLINE ADMINISTRATION. You ship it.

Three major projects, each mirroring how production teams actually work — from guided foundations to a portfolio-ready capstone.

PROJECT // 01

Guided Foundation Project

→Requirement Analysis

→Guided Implementation

→Mentor Review

→Iteration

Foundation Beginner

Apply the fundamentals in a structured, mentor-reviewed project

Take the core concepts from the first half of the curriculum and apply them to a realistic scenario, with guidance and feedback from your mentor at every step.

Structured project brief

Step-by-step implementation

Mentor feedback and review

Documented outcome

Stack Core Concepts Best Practices

PROJECT // 02

Applied Practice Project

→Scenario Design

→Independent Build

→Testing & Validation

→Peer Review

Applied Intermediate

Build a more independent project mirroring real production scenarios

Work through a project that combines multiple concepts from the curriculum, closer to how work is actually structured on the job — less hand-holding, more ownership.

End-to-end implementation

Testing and validation

Documentation

Peer/mentor review

Stack Applied Skills Testing

PROJECT // 03

Capstone Project

→Planning

→End-to-End Build

→Review & Refinement

→Presentation

Capstone Advanced

Take a project from requirements to a polished, portfolio-ready deliverable

Your final project — plan, build, test and present a complete solution using everything covered in the curriculum, reviewed by mentors before you graduate.

Complete working solution

Presentation-ready documentation

Mentor sign-off

Portfolio-ready deliverable

Stack Full Curriculum Portfolio

All 3 projects go directly into your portfolio & resume — reviewed by mentors before you graduate.

See Sample Project Reports

Upcoming Batches

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Why Radical Technologies

Live Online Training

Highly practical oriented training
Installation support on your system
24/7 Email and Phone support
100% Placement Assistance
Global Certification Preparation
Trainer-Student Interactive Portal
Assignments and Projects by Mentors

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Live Classroom Training

Weekend / Weekdays / Morning / Evening batches
80:20 Practical and Theory ratio
Real-life Case Studies
Easy make-up for missed sessions
PSI | Kryterion | Redhat Test Centers
Lifetime Video Classroom Access (coming soon)
Resume Prep and Mock Interviews

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Self-Paced Training

Learn 300+ courses at your own time
50,000+ Satisfied Learners
Course Completion Certificate
Practical Labs available
Mentor Support available
Doubt Clearing Session available
10% Discounted Global Certification

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Global Certification

Radical Technologies is the leading IT certification institute in Pune, offering globally recognized certifications across various domains. With expert trainers and comprehensive materials, we ensure students gain in-depth knowledge and hands-on experience to excel in their careers. Our certification programs are tailored to meet industry standards — from cloud technologies to data science — empowering individuals to stay ahead in the ever-evolving tech landscape.

Career Services

At Radical Technologies, we are committed to your success beyond the classroom. Our 100% Job Assistance program ensures that you are not only equipped with industry-relevant skills but also guided through the job placement process. With personalised resume building, interview preparation, and access to our extensive network of hiring partners, we help you take the next step confidently into your IT career.