SERVICENOW

★★★★★

(2,095 ratings) 50,000+ Student

Advanced Service Now Scripting

Advanced ServiceNow Scripting is a course designed to deepen your scripting skills within the ServiceNow platform, allowing for powerful customization and automation. This course covers advanced JavaScript concepts, Glide API usage, and client-server interactions in ServiceNow. You’ll learn to create custom business rules, client scripts, and UI policies, automate complex workflows, and optimize performance with efficient coding practices. Through hands-on labs, you'll explore real-world scenarios, enabling you to extend ServiceNow’s capabilities, streamline processes, and tailor the platform to meet specific business needs. Ideal for developers aiming to become ServiceNow experts.

Radical Technologies

50,000+ English 10 weeks Weekdays / Weekends Classroom / Online / Corporate

Online / Classroom

IT Training Programme

Duration 10 weeks

Batch Type Weekdays / Weekends

Mode of Training Classroom / Online / Corporate

Locations Pune, Bangalore, Kochi

Language English

Certification Globally Recognized

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100% placement assistance

What you'll learn

Understand core concepts and architecture from the ground up

Get hands-on with the tools used by working professionals

Build real-world projects you can add to your portfolio

Learn industry best practices and coding standards

Practice with real datasets and real-world scenarios

Prepare for certification and technical interviews

Work on collaborative, team-based exercises

Apply performance tuning and optimization techniques

Understand how the technology fits into a larger ecosystem

Complete assignments reviewed by mentors

Programme Overview

18 sections covering the complete curriculum — a single, progressive learning arc.

10 weeks

Training Duration

Core Modules

207

Total Lessons

4.4★

Average Rating

50K+

Students Trained

Foundations & Core Concepts

Get hands-on with the fundamentals and architecture — the building blocks for everything that follows.

Fundamentals Architecture Setup

Hands-On Practical Training

Work through real exercises and assignments designed to mirror what you will do on the job.

Practicals Assignments Labs

Real-World Projects

Apply what you have learned to end-to-end projects that go straight into your portfolio.

Projects Portfolio Case Studies

Advanced Techniques

Go beyond the basics with advanced concepts, integrations and production-grade practices.

Advanced Integration Best Practices

Ecosystem Integration

Understand how this technology connects with the broader tools and platforms used in the industry.

Ecosystem Tools Platforms

Performance & Interview Prep

Master optimization techniques and prepare for the technical interview questions employers actually ask.

Optimization Interview Prep Certification

Who is this programme for?

Whether you're already writing code, working with data, or supporting applications today — this programme is built to take you into a SERVICENOW role.

Software Developers

Engineers who want to add this skill set to their toolkit

Analysts & Consultants

Professionals moving into a more technical, hands-on role

IT Professionals

System admins and support engineers upskilling into a new domain

Fresh Graduates

CS/IT graduates aiming for a job-ready technical role

Course Curriculum

18 sections • 207 lessons • 10 weeks

Jump to Section

Total Duration

10 weeks

100% Practical · Unlimited Doubt Sessions

01 Introduction to Advance SNOW Scripting Objectives

Introduction to Advance Scripting Objectives

About This Learning Module

Introduction to ServiceNow Scripting

ServiceNow APIs

ServiceNow Script Editor

Background Scripts

Fix Scripts

Script Actions

System Properties

02 Client-Side Scripting

Client-Side Scripting Objectives

About This Learning Module

Introduction to Client-side Scripting

The GlideForm (g_form) Class

The GlideUser (g_user) Class

UI Scripts

UI Actions

Mobile Client GlideForm (g_form) Scripting and Migration

AJAX

Catalog Client Scripts

03 Client-Side Scripting Design and Processing

Client Scripts: Enhance user experience by reducing form completion time.

Form Load: Ensure proper client-side processing by loading forms first.

Field Control: Use methods like disabling list editing, business rules, and data policies to manage field values.

Minimize Server Lookups: Utilize g_scratchpad for efficient data transfer from server to client, avoiding performance-heavy methods like GlideRecord.

Asynchronous GlideAjax: Dynamically request server data to improve performance.

Use setValue() Correctly: Include the display value to prevent unnecessary server calls.

Prefer UI Policies: They offer better control and do not require scripting.

Input Validation: Use client scripts to validate user input before submission.

Script Order: Control execution order to prevent conflicts.

Avoid DOM Manipulation: Use GlideForm API for maintainability.

Global Client Scripts: Limit their use to avoid performance issues.

Encapsulate Code: Wrap code in functions to manage variable scope.

Run Necessary Scripts: Optimize scripts to execute only when needed, using flags like isLoading and newValue checks.

04 Server-Side Scripting

Glide Server APIs

Classic Business Rules

Script Includes

Processors

Scripts – Background Module

Installation Settings

Using DurationCalculator: Calculate a due date.

Querying Tables in Script

05 Server-Side Scripting Processes

Running Order Guides Automatically

Scriptable Assignment of Execution Plans

Using Regular Expressions in Server-Side Scripts

Scriptable Service Catalog Variables

Setting a GlideRecord Variable to Null

Schedule Pages

XMLDocument Script Object

Background Script Module

06 UI Pages and Macros

UI Pages

UI Macros

07 Debugging Scripts

Script Debugger and Session Log

Session Debug

Debugging Applications

Debugging Business Rules

Debugging Classifications

Field Watcher

Writing to the Debug Log

JavaScript Debug Window

JS Code Coverage Debug

08 Scheduled Script Executions and Events

What is a Scheduled Script Execution?

Creating a Scheduled Script Execution

Scheduled Script Execution Scripts

What is on the Schedule?

What are Events?

Event Registry

Generating Events

Checking for Events

Responding to Events

Using Custom Queues – Advanced Topic

09 Debugging Scripts (Continued)

Script Debugger and Session Log

Session Debug

Debugging Applications

Debugging Business Rules

Debugging Classifications

Field Watcher

Writing to the Debug Log

JavaScript Debug Window

JS Code Coverage Debug

Client-Side Scripting Best Practices

Server Side Scripting Best Practices

10 Using Flow Designer

Using Flow Designer Objectives

About This Learning Module

Exercise: Fork Repository and Import Application for the Using Flow Designer Module

Exercise: Create a Branch for the Using Flow Designer Module

Introduction to Flow Designer

What is a Flow?

Flow Designer User Interface

Opening Flows

Exercise: View a Flow

Deleting Flows

Creating Flows

Flow Structure and Triggers

Flow Tab Anatomy

Triggering FlowsRecord Triggers

Date Triggers

Application Triggers

Adding Actions to a Flow

Saving Flows

Flow Design and Testing

Using Flow Variables

Using Error Handler

Exercise: Create a Flow

Testing Flows

Viewing Flow Execution Details

Activating Flows

Running Flows with Alternate Permissions

Exercise: Test a Flow

Exercise: Activate a Flow

Approval Actions in Flow Designer

Configuring the Ask for Approval Action

Exercise: Add Approval

Flow Logic

Adding If Branches

Adding For Each Branches

Adding Do the Following Until Branches

Adding Do the Following in Parallel Branches

Adding Non-Branching Flow Logic

Exercise: Add Flow Logic

Exercise: Save Your Using Flow Designer Work (Optional)

Review and Knowledge Check

Test Your Using Flow Designer Knowledge

Flow Designer Recap

11 Developing for Flow Designer

Developing for Flow Designer Objectives

About This Learning Module

Exercise: Fork Repository and Import Application for the Developing for Flow Designer Module

Exercise: Create a Branch for the Developing for Flow Designer Module

Creating and Configuring Actions

Working with Spokes

Action Anatomy

Creating ActionsAdding Steps

Configuring Script Steps

Testing Actions

Exercise: Create an Action

Adding Action Inputs

Adding Action Outputs

Publishing Actions

Exercise: Add Action Inputs and Outputs

Working with Subflows

What is a Subflow?

Subflows Versus Actions

Creating SubflowsAdding Subflow Inputs

Adding Subflow Outputs

Assigning Subflow Outputs

Testing Subflows

Publishing Subflows

Using Subflows

Exercise: Create and Test a Subflow

Exercise: Use a Subflow

Advanced Flow Scripting

Challenge: Create Scheduled Flow to Update Overdue NeedIt Tasks

Scripting with Flows, Subflows, and Actions

Exercise: Create and Use Code Snippets

Exercise: Save Your Developing for Flow Designer Work (Optional)

Review and Knowledge Check

Test Your Developing for Flow Designer Knowledge

Developing for Flow Designer Recap

12 Notifications in Flow Designer

Notifications in Flow Designer Objectives

About This Learning Module

Exercise: Fork Repository and Import Application for the Notifications in Flow Designer Module

Exercise: Create a Branch for Notifications in Flow Designer

Notifying Users from a Flow

Outbound Communication Actions

Exercise: Get a Temporary Email Address

Exercise: Send a Notification

Outbound and Inbound Email Configuration

Outbound Email ConfigurationExercise: Outbound Email Configuration

Exercise: Receive an Email

Inbound Email and FlowsParsing Inbound Email Details for a Flow

Identifying the Sender

Creating Inbound Email Flows

Exercise: Inbound Email Configuration

Exercise: Create Inbound Email Flow

Review and Save

Exercise: Save Your Notifications in Flow Designer Work (Optional)

Notifications in Flow Designer Module Recap

13 Introduction to JavaScript

JavaScript Syntax Editor

JavaScript syntax editor

Syntax editor plugin

Context menu in the syntax editor

Script syntax error checking

Searching for errors by line

JavaScript on the Platform

JavaScript engine on the platform

JavaScript modes

JavaScript engine feature support

JavaScript API Context-sensitive help

JavaScript Functions and Arrays

Functions

try/catch/finally statements

ServiceNow GlideRecord

Introduction to arraysArray forEach

Common array methods

ServiceNow ArrayUtil

Functions and arrays

Functions with multiple parameters

JavaScript Objects and Advanced Topics

Introduction to objects

Checking if an object has a property

Finding all properties in an object

Arrays of Objects

JSON Stringify and Parse

More string methods

Recursion

Classes

Advanced JavaScript Concepts

Passing objects to functions

Class Inheritance

Scripted REST APIsExercise: Build a scripted REST API

Build a script include

Helpful resources

14 Learn MORE JavaScript on the ServiceNow Platform with Earl Duque

Advanced JavaScript Basics

Section 2 Introduction

The for…in loopExercise: The for…in loop

Understanding “this”Exercise: Understanding “this”

Tools & Technologies

Every tool listed here is installed, configured and used in a hands-on lab session.

Core Tools

Hands-On Labs

Practical Environment

Industry-Standard Tools

Real-World Setup

Guided Exercises

Skill Building

Sample Datasets

Practice Material

Practice & Projects

Mini Projects

Applied Practice

Assignments

Mentor Reviewed

Doubt Sessions

Live Support

Career Readiness

Resume Building

Career Support

Mock Interviews

Interview Prep

Certification Prep

Global Recognition

Deployment & Delivery

Production Practices

Real-World Ready

Best Practices

Industry Standards

207+

Hands-On Lessons

Core Modules

10 weeks

Training Duration

100%

Practical Training

You don't just learn Advanced Service Now Scripting. You ship it.

Three major projects, each mirroring how production teams actually work — from guided foundations to a portfolio-ready capstone.

PROJECT // 01

Guided Foundation Project

→Requirement Analysis

→Guided Implementation

→Mentor Review

→Iteration

Foundation Beginner

Apply the fundamentals in a structured, mentor-reviewed project

Take the core concepts from the first half of the curriculum and apply them to a realistic scenario, with guidance and feedback from your mentor at every step.

Structured project brief

Step-by-step implementation

Mentor feedback and review

Documented outcome

Stack Core Concepts Best Practices

PROJECT // 02

Applied Practice Project

→Scenario Design

→Independent Build

→Testing & Validation

→Peer Review

Applied Intermediate

Build a more independent project mirroring real production scenarios

Work through a project that combines multiple concepts from the curriculum, closer to how work is actually structured on the job — less hand-holding, more ownership.

End-to-end implementation

Testing and validation

Documentation

Peer/mentor review

Stack Applied Skills Testing

PROJECT // 03

Capstone Project

→Planning

→End-to-End Build

→Review & Refinement

→Presentation

Capstone Advanced

Take a project from requirements to a polished, portfolio-ready deliverable

Your final project — plan, build, test and present a complete solution using everything covered in the curriculum, reviewed by mentors before you graduate.

Complete working solution

Presentation-ready documentation

Mentor sign-off

Portfolio-ready deliverable

Stack Full Curriculum Portfolio

All 3 projects go directly into your portfolio & resume — reviewed by mentors before you graduate.

See Sample Project Reports

Upcoming Batches

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Why Radical Technologies

Live Online Training

Highly practical oriented training
Installation support on your system
24/7 Email and Phone support
100% Placement Assistance
Global Certification Preparation
Trainer-Student Interactive Portal
Assignments and Projects by Mentors

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Live Classroom Training

Weekend / Weekdays / Morning / Evening batches
80:20 Practical and Theory ratio
Real-life Case Studies
Easy make-up for missed sessions
PSI | Kryterion | Redhat Test Centers
Lifetime Video Classroom Access (coming soon)
Resume Prep and Mock Interviews

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Self-Paced Training

Learn 300+ courses at your own time
50,000+ Satisfied Learners
Course Completion Certificate
Practical Labs available
Mentor Support available
Doubt Clearing Session available
10% Discounted Global Certification

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Global Certification

Radical Technologies is the leading IT certification institute in Pune, offering globally recognized certifications across various domains. With expert trainers and comprehensive materials, we ensure students gain in-depth knowledge and hands-on experience to excel in their careers. Our certification programs are tailored to meet industry standards — from cloud technologies to data science — empowering individuals to stay ahead in the ever-evolving tech landscape.

Career Services

At Radical Technologies, we are committed to your success beyond the classroom. Our 100% Job Assistance program ensures that you are not only equipped with industry-relevant skills but also guided through the job placement process. With personalised resume building, interview preparation, and access to our extensive network of hiring partners, we help you take the next step confidently into your IT career.